Terms and Conditions

1. Introduction
Welcome to Victorian Dog Rescue & Resource Group Inc. By placing an order on our website and ticking the terms & conditions checkbox, you agree to these Terms and Conditions.

2. Pricing and Payment

  • All prices are in Australian Dollars (AUD) and include GST where applicable.
  • Payment must be made at checkout using one of our accepted payment methods (e.g., credit card, PayPal).

3. Orders and Delivery

  • Orders are subject to availability.
  • We deliver within Australia. Shipping costs and estimated delivery times will be displayed at checkout.
  • Delays caused by external factors (e.g., courier delays) are beyond our control.

4. Returns and Refunds

  • We comply with Australian Consumer Law. If a product is faulty, damaged, or not as described, you may be entitled to a repair, replacement, or refund.
  • Please contact us within 14 days of receiving your order for assistance.
  • Change of mind returns are not accepted.

5. Intellectual Property

  • All content on this website, including images, text, and branding, is owned by us or used with permission.
  • You may not copy or use our content without written consent.

6. Privacy

  • Your personal information will be handled in accordance with our Privacy Policy, which complies with Australian privacy laws.

7. Limitation of Liability

  • To the extent permitted by law, we are not liable for any indirect or consequential loss from using our website or products.
  • Where liability cannot be excluded, it is limited to the value of the product purchased.

8. Changes to Terms

  • We reserve the right to update these Terms at any time. Any changes will be effective immediately upon being posted on our website.

9. Contact Us
For any questions, please contact us at:
Victorian Dog Rescue & Resource Group Inc
PO Box 208
Elsternwick VIC 3185